Our Promise
Our aim is to satisfy all our Customer's ever increasing demands by providing good quality dental equipment backed by the highest level of customer service at genuine competitive prices.
We will always treat our Customer's with a personal and caring approach in our quest to establish ourselves as one of the leading Dental Support Companies in the Country.
Our Promise to you as our Customer is that DB Dental will:
- Provide only leading brands of dental equipment fully backed by qualified technical, service and support.
- Supply all new products to the Manufacturers specifications and standards and deliver on the promised due date.
- Continuously develop and invest in our Staff and Engineers to ensure that we are fully trained to deal with the products we supply.
- Service, repair and maintain all Dental Equipment in guidance to the Manufactures recommendation.
- Provide an expert technical and advisory service for all aspects of dental equipment and their related issues.
- Provide all Customers with an estimated response time for all queries that cannot be answered immediately.
- Promise that all Customers will be dealt with in a courteous, friendly and efficient manner.
- Make Customers aware at the earliest possible opportunity if any problems should arise with any aspects of the above service.
- Seek to continuously improve all aspects of our business and services to maximise customer satisfaction.
Above all... keep our promises!
